Help Center→Accepting Payments

Accepting Payments

Last updated: May 2026 · 5 min read · ✅ Starter plan

BookingPam integrates with Stripe to let you accept online payments directly on your booking page. Clients can pay by credit card, debit card, or Apple/Google Pay.

How do I connect Stripe?

1
Go to Settings → Payments in your dashboard
2
Click Connect Stripe
3
Log in to your Stripe account (or create one for free)
4
Authorize the connection
5
You are redirected back to BookingPam — payments are now live
Don't have a Stripe account? You can create one for free at stripe.com. It takes about 5 minutes to set up.

Does BookingPam take a commission?

No. BookingPam does not take any commission on your bookings. You keep 100% of your revenue minus Stripe's standard processing fee (typically 2.9% + $0.30 per transaction).

How do I require a deposit?

You can require deposits globally or per service.

Global deposit setting:

1
Go to Settings → Payments
2
Toggle on Require Deposit
3
Set the deposit type: fixed amount or percentage
4
Set the deposit amount

Per-service deposit:

Edit any service and set its payment type to Deposit to override the global setting for that service only.

How do I enable tips?

1
Go to Settings → Payments
2
Toggle on Enable Tips

Clients see a tip option on the checkout screen. Tips are paid directly to you via Stripe.

How do I issue a refund?

Refunds are processed through your Stripe dashboard:

1
Log in to dashboard.stripe.com
2
Go to Payments
3
Find the payment and click Refund

When do I get paid?

Stripe typically pays out 2 business days after each transaction (depending on your country and Stripe account settings). You can adjust your payout schedule in the Stripe dashboard.

⚠️ Important: Stripe requires identity verification before you can receive payouts. Make sure to complete Stripe's verification process when you sign up.
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