Staff & Work Hours
You can add team members to your BookingPam account so clients can choose who they want to book with. Each staff member has their own schedule and availability.
How do I add a staff member?
The staff member appears on your booking page immediately. Clients can select them when booking.
How many staff can I add?
- Free — 1 staff member (yourself)
- Starter — up to 3 staff
- Pro — up to 6 staff
- Premium — unlimited staff
How do I set work hours?
What is round-robin assignment?
When a client selects Any Available on your booking page, BookingPam uses round-robin to automatically assign the least-busy staff member for that time slot.
This ensures work is distributed evenly across your team. The client sees "Automatically assigned" and does not need to choose a specific person.
Why is this useful?
- Prevents one staff member from getting overbooked
- Balances workload fairly across the team
- Speeds up the booking process for clients who do not have a preference
How do I temporarily remove a staff member?
Click the staff member in the Employees panel and toggle them to Inactive. They disappear from the booking page but remain in your records. Reactivate them anytime.
How do I track staff performance?
On the Pro plan, the Staff Performance panel shows revenue, bookings, tips, completion rates, and more per staff member.